Removing Jammed Paper
Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including
any torn pieces. e LCD screen displays an animation that shows you how to remove jammed paper.
!
Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
c
Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏ Place the printer on a at surface and operate in the recommended environmental conditions.
❏ Use paper supported by this printer.
❏ Follow the paper handling precautions.
❏ Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the
symbol on the edge guide. For thick paper such as photo paper, do not
load above the line indicated by the
symbol on the edge guide.
❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
❏ If a paper feed problem frequently occurs, feed paper from another paper source.
Related Information
& “Environmental Specications” on page 228
& “Paper Handling Precautions” on page 29
& “Available Paper and Capacities” on page 25
& “List of Paper Type” on page 36
Paper Jams
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Load one sheet of paper at a time if you have loaded several sheets of paper.
Related Information
& “Removing Jammed Paper” on page 188
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
User's Guide
Solving Problems
188
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