Sent Fax is Received in an Incorrect Size
If your recipient receives a fax in an incorrect size, try these solutions:
• If you are sending a fax using the scanner glass, make sure your original is placed correctly on the
scanner glass and that the correct paper size is selected on the control panel.
• Clean the scanner glass and document cover.
Parent topic: Solving Faxing Problems
Related tasks
Placing Originals on the Scanner Glass
Cleaning Your Product
Received Fax Quality is Poor
If you receive a poor quality fax, try these solutions:
• Try enabling the error correction mode (ECM) setting.
• Contact the fax sender and ask them to send the fax in a higher resolution.
• Try reprinting the received fax.
Parent topic: Solving Faxing Problems
Related references
Basic Settings - Fax
Received Fax is Not Printed
If a received fax is not printed, try these solutions:
• Make sure the product is clear of any errors. The product cannot print received faxes if an error has
occurred with the product, such as a paper jam.
• If the product has been set to save received faxes in the product's memory or inbox, received faxes
are not automatically printed. Check the Fax Output setting on the product control panel and change
it, if necessary.
Parent topic: Solving Faxing Problems
Related references
Output Settings - Fax
369
To Next Page
Loading...
Need help?
General
