Clearing Paper Jams From the Center Output Tray..................................... 184
Jam Problems.................................................................... 187
Basic Printer Problems................................................................. 188
Display Problems..................................................................... 188
Printing Problems..................................................................... 189
Print Quality Problems................................................................. 191
The Output Is Too Light........................................................... 191
Toner Smears or Print Comes Off/Stain on Back Side................................... 192
Random Spots/Blurred Images...................................................... 193
The Entire Output Is Blank......................................................... 194
Streaks Appear on the Output....................................................... 194
Mottle........................................................................... 195
Ghosting........................................................................ 195
Fog............................................................................. 196
Bead-Carry-Out (BCO)............................................................ 197
Auger Mark...................................................................... 198
Wrinkled/Stained Paper............................................................ 198
The Top Margin Is Incorrect........................................................ 199
Protrudent/Bumpy Paper........................................................... 200
Other Problems....................................................................... 200
Understanding Printer Messages......................................................... 200
Contacting Service..................................................................... 204
Getting Help......................................................................... 204
LCD Panel Messages. . . . . . . ........................................................ 204
Status Monitor Alerts.............................................................. 204
Enabling the Non Genuine Toner Mode.................................................. 205
Using the Operator Panel........................................................... 205
Using the Printer Setting Utility (Windows Only)...................................... 206
Chapter 8 Maintenance
Replacing the Toner Cartridge........................................................... 207
When to Replace the Toner Cartridge................................................ 208
Removing the Toner Cartridge...................................................... 208
Installing a Toner Cartridge......................................................... 210
Ordering Supplies..................................................................... 212
Consumables..................................................................... 212
When to Order a Toner Cartridge................................................... 213
Recycling Supplies................................................................ 213
AL-M200 Series User’s Guide
Contents 5