Epson WorkForce Pro WF-M5690DWF

Related Information
& “Fax Settings” on page 32
& “Cannot Send or Receive Faxes” on page 159
Cannot Send Faxes to a Specic Recipient
Check the following if you cannot send faxes to a specic recipient due to an error.
❏ If the recipient machine does not pick up your call within 50 seconds aer the printer has nished dialing, the
call ends with an error. Dial using the On Hook feature or using a connected telephone to check how long it
takes before you hear a fax tone. If it takes more than 50 seconds, add pauses aer the fax number to send the
fax. Press
to enter the pause. A hyphen is entered as the pause mark. One pause is about three seconds. Add
multiple pauses as needed.
❏ If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient from the contacts list, press Edit and change Fax Speed to
Slow(9,600bps).
Related Information
& “Sending Faxes Aer Conrming the Recipient's Status” on page 96
& “Sending Faxes Dialing from the External Phone Device” on page 96
& “Managing Contacts” on page 51
& “Cannot Send or Receive Faxes” on page 159
Cannot Send Faxes at a
Specied
Time
Set the date and the time correctly on the control panel.
Related Information
& “Sending Faxes at a Specied Time (Send Fax Later)” on page 97
& “System Administration” on page 29
Cannot Receive Faxes
❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
Related Information
& “Fax Settings” on page 32
& “Cannot Send or Receive Faxes” on page 159
Memory Full Error Occurs
❏ If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox.
User's Guide
Solving Problems
161