Epson WorkForce WF-7830 Series User Manual

The available memory of the inbox is not enough.
Solutions
100 received documents have been saved in the inbox in total. Delete the unnecessary documents.
The computer that will save the received faxes is not turned on.
Solutions
When you have made settings to save received faxes to a computer, turn on the computer. e received
fax is deleted once it has been saved to the computer.
The sender's fax number has been registered to the Rejection Number List.
Solutions
Make sure that the sender's number can be deleted from the Rejection Number List before deleting it.
Delete it from Settings > General Settings > Fax Settings > Basic Settings > Rejection Fax > Edit
Blocked Number list. Or disable the Rejection Number List in Settings > General Settings > Fax
Settings > Basic Settings > Rejection Fax > Rejection Fax. Faxes sent from numbers that have not been
registered to this list are blocked when this setting is enabled.
The sender's fax number has not been registered in the contacts list.
Solutions
Register the sender's fax number to contact list. Or disable Unregistered Contacts in Settings > General
Settings > Fax Settings > Basic Settings > Rejection Fax > Rejection Fax. Faxes sent from numbers that
have not been registered to this list are blocked.
The sender has sent the fax without header information.
Solutions
Ask the sender if header information is setup on their fax machine. Or, disable Fax Header Blank in
Settings > General Settings > Fax Settings > Basic Settings > Rejection Fax > Rejection Fax. Faxes that
do not include header information are blocked when this setting is enabled.
Cannot Send Faxes to a
Specic
Recipient
The Fax Speed setting registered in the contact list is wrong.
Solutions
Select the recipient from the contact list, and then select Edit > Fax Speed > Slow(9,600bps).
Cannot Send Faxes at a
Specied
Time
The printer's date and time is wrong.
Solutions
Select Settings > General Settings > Basic Settings > Date/Time Settings, and then set the correct date
and time.
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes
178

Epson WorkForce WF-7830 Series Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Print Resolution	4800 x 2400 dpi
Max Print Size	13" x 19"
Duplex Printing	Yes
ADF Capacity	50 sheets
Maximum Scan Area	11.7" x 17"
Fax Speed	33.6 Kbps
Input Tray Capacity	250 sheets
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Display	4.3" color touchscreen
Print Speed Color	12 ppm (ISO)
Scanner Type	Flatbed
Paper Sizes Supported	A4, A5, B5, Legal, Letter
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Ink Cartridges	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Speed Black	25 ppm (ISO)