4.1 Technical Support
To ask technical questions or to obtain technical services please contact EST Analytical:
Within the United States and Canada call toll free: (800) 283-3510.
Outside of the United States and Canada call: Regional Authorized Distributor.
Before calling for technical assistance or onsite service:
Note the serial number of the instrument. (The serial number can be located in the
Option Screen under the Instrument tab or on the back of the unit.)
Note the type of problem you are experiencing and the conditions under which the
problem occurred.
Note the exact wording of the error message (if applicable).
Please have the compact disc manual open and available.
4.2 Cleaning the Encon Evolution
1. Wipe the outside of the Encon Evolution with a clean, damp, lint-free cloth. Cloth
should be dampened with water only. Avoid any cleaning agents that could cause a
hazard as a result of a reaction with parts of the equipment of with the material
contained in it.
2. Use canned air to remove any dust or lint from the fans or inside the unit.
4.3 Trap/MoRT Replacement
1. CAUTION: Make certain the instrument is not running and the trap is cool.
ATTENTION: Assurez-vous que l'instrument n'est pas en cours d'exécution et
le piège est cool.
2. Remove trap MoRT cover(s) on the front of the Encon Evolution. When facing the
EV, the adsorbent trap in on the right and the MoRT is on the left.
Note: Instrument cover/wrap and front panel must be removed for units with a serial
number less than EV252051410.
3. Loosen the nut from the top of trap fitting and the nut from the bottom of trap.
4. Remove the trap insert from the trap heater sleeve coils.
5. Install the new trap by repeating the above steps in reverse order.
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