eversense XL - Calibration

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Eversense XL CGM User Guide
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Q: What happens if my smart transmitter is
disconnected from my mobile device or app?
A: The smart transmitter will vibrate and the app will
provide a “Transmitter Disconnected” notification
every 30 minutes until the app is launched or
the smart transmitter is reconnected. Once the
connection is re-established, the data collected will
sync with the mobile app.
Q: Why am I unable to connect my mobile device
to my smart transmitter (No Transmitter
Connected is displayed in the app status bar)?
A: The smart transmitter may fail to connect with your
mobile device for any of the following reasons:
• The smart transmitter is currently charging.
• The smart transmitter is turned OFF.
• The smart transmitter battery is completely
drained.
• Bluetooth on your mobile device is turned OFF.
• Smart transmitter pairing to your mobile device
has not been established or has been “un-paired”.
You must re-establish pairing. See Troubleshooting
for more information.
Q: Why do I see Searching on the CONNECT
screen?
A: The app will continue to show Searching for any
of the following reasons:
• The smart transmitter is currently charging.
• The smart transmitter is turned OFF.
• The smart transmitter battery is completely
drained.
• Bluetooth on your mobile device is turned OFF.
• Smart transmitter pairing to your mobile device
has not been established or has been “un-paired”.
You must re-establish pairing.
Q: What is “Discoverable” (Pairing) mode?
A: Discoverable mode is the smart transmitter state that
enables it to be located by your mobile device for
pairing. See Getting Started for more information.