TROUBLESHOOTING
This manual is not intended as a comprehensive use, service, repair or
maintenance manual. For detailed information regarding tips, maintenance
and troubleshooting, please visit RIDEEVOLVE.COM. Here you will nd links
to your local distributor for detailed information.
Please contact your local distributor for ALL maintenance and
troubleshooting questions. You may also nd many video tutorials on your
distributor’s website.
PROBLEM
Low Speed while
riding.
CHECK ACTION
1. Battery Charge
2. Tire Pressure
3. Flat Tire
4. Excessive load
1. Check all Connectors
1. Check all Connectors
1. Charge Battery
2. Infl ate tire to correct pressure
3. Replace tube
4. Do not overload bicycle
Drive System not
working, display not
turning on.
1. Ensure all plugs are connected
correctly ( Display, Battery, Speed
Sensor)
2. Contact rideevolve.com
1. Ensure battery is charging correctly.
2. Contact rideevolve.com
Battery power ON,
Drive System doesn't
work
1. Check wiring and connections
2. Check magnet on rear wheel is
aligned to sensor on rear fork
3. Contact rideevolve.com
Reduced battery
performance
1. Is the battery fully
charged?
1. If the battery is not fully charged
recharge battery to full.
Charger not fully
charging battery
1. Does the red charger
light stay on while
charging?
1. If charger's red light is not on
while charging the charger may
need replaced.
2. Contact rideevolve.com
Low battery power
1. Does the Charger work
correctly
Brakes loose, no
stopping power
1. Check brake cable
tension or worn brake
pads
1. Contact rideevolve.com or take bike
to a bike service provider.
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