finjan NG-8000 Installation And Setup Guide

Installation and Setup Guide
Chapter 5 - Advanced Settings54
2.3.2 Change Support Access Option
This will allow privileged users, e.g. the Finjan Support Team, to access the appliance to
provide support, or run checks or reports on the machine.
 To enable Support Access to the Management Console
1. In the Change Support Access Options section, select Yes to enable support access
to the appliance. You can also enable resetting the Support User Password from this
screen.
Figure 5-7: Change Support Access to Appliance
2.
Click Change Support Access Options to apply the changes. The Execute Command
window is displayed confirming Support Access is enabled.
Figure 5-8: Support Access Enabled
NOTE: It is advisable to turn the Support Access option off once the support activity has
ended.
NOTE: There is no back button in this command window, which provides an end to the
command. The server receives the instruction, and restarts itself. To return to the Custom
Commands window, click the Back button in your web browser.

finjan NG-8000 Specifications

General

Brand	finjan
Model	NG-8000
Category	Firewall
Language	English