Introduction Registering your Fortinet product
FortiGate Version 4.0 Administration Guide
01-400-89802-20090424 25
http://docs.fortinet.com/ • Feedback
Typographical conventions
Fortinet documentation uses the following typographical conventions:
Registering your Fortinet product
Before you begin, take a moment to register your Fortinet product at the Fortinet Technical
Support web site, https://support.fortinet.com.
Many Fortinet customer services, such as firmware updates, technical support, and
FortiGuard Antivirus and other FortiGuard services, require product registration.
For more information, see the Fortinet Knowledge Center article Registration Frequently
Asked Questions.
Customer service and technical support
Fortinet Technical Support provides services designed to make sure that you can install
your Fortinet products quickly, configure them easily, and operate them reliably in your
network.
To learn about the technical support services that Fortinet provides, visit the Fortinet
Technical Support web site at https://support.fortinet.com.
You can dramatically improve the time that it takes to resolve your technical support ticket
by providing your configuration file, a network diagram, and other specific information. For
a list of required information, see the Fortinet Knowledge Center article What does
Fortinet Technical Support require in order to best assist the customer?
Table 1: Typographical conventions in Fortinet technical documentation
Convention Example
Button, menu, text box,
field, or check box label
From Minimum log level, select Notification.
Keyboard entry Type a name for the remote VPN peer or client, such as
Central_Office_1.
Navigation Go to VPN > IPSEC > Auto Key (IKE).
Emphasis HTTP connections are not secure and can be intercepted by a third
party.
CLI input config system dns
set primary <address_ipv4>
end
CLI output FGT-602803030703 # get system settings
comments : (null)
opmode : nat
File content <HTML><HEAD><TITLE>Firewall
Authentication</TITLE></HEAD>
<BODY><H4>You must authenticate to use this
service.</H4>
Hyperlink Visit the Fortinet Technical Support web site,
https://support.fortinet.com.
Publication For details, see the FortiGate Administration Guide.
The chapter or section contains VDOM configuration settings, see
“VDOM configuration settings” on page 104.
The chapter or section contains Global configuration settings, see
“Global configuration settings” on page 107.
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