Contacting Customer Support Web-based manager
FortiGate Version 4.0 Administration Guide
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Figure 5: Web-based manager button bar
Contacting Customer Support
The Contact Customer Support button opens the Fortinet Support web page in a new
browser window. From this page you can:
• visit the Fortinet Knowledge Center
• log into Customer Support (Support Login)
• register your Fortinet product (Product Registration)
• view Fortinet Product End of Life information
• find out about Fortinet Training and Certification
• visit the FortiGuard Center.
You must register your Fortinet product to receive product updates, technical support, and
FortiGuard services. To register a Fortinet product, go to Product Registration and follow
the instructions.
Backing up your FortiGate configuration
The Backup Configuration button opens a dialog box for backing up your FortiGate
configuration to:
• the local PC that you are using to manage the FortiGate unit.
• a management station. This can be a FortiManager unit or the FortiGuard Analysis and
Management Service. This option changes depending on your central management
configuration (see “Central Management” on page 226).
• a USB disk, if your FortiGate unit has a USB port and you have connected a USB disk
to it (see “Formatting USB Disks” on page 261).
For more information, see “Backing up and restoring” on page 254.
Contact Customer
Online Help
Logout
Support
Back up your FortiGate
Configuration
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