CHAPTER 2: IMPORTANT INFORMATION
2-2
2.4. Shipping Damage Claim Procedure
Please note that the FRYMASTER equipment was carefully inspected and packed by skilled personnel
before leaving the factory. The transportation company assumes full responsibility for safe delivery
upon acceptance of the equipment.
What to do if equipment arrives damaged:
1. File claim for damages immediately---regardless of extent of damage.
2. Visible loss or damage---be sure this is noted on the freight bill or express receipt and is signed
by the person making the delivery.
3. Concealed loss or damage---if damage is unnoticed until equipment is unpacked, notify freight
company or carrier immediately and file a concealed damage claim. This should be done within
15 days of date of delivery. Be sure to retain container for inspection.
FRYMASTER DOES NOT ASSUME RESPONSIBILITY FOR DAMAGE OR LOSS
INCURRED IN TRANSIT
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