Error Code
505
Problem Solving
15
016-711
[Cause] The upper limit for the e-mail size has been exceeded.
[Remedy] Take one of the following measures, and then try sending the mail again.
z
Reduce the number of pages of the document.
z
Lower the resolution with [Resolution].
z
Reduce the magnification with [Reduce/Enlarge].
z
Ask your system administrator to increase the value set for [Maximum Total Data
Size].
z
For color scanning, set [MRC High Compression] to [On] under [File Format].
016-712
[Cause] Unable to process the document because the specified scan area is too small.
[Remedy] Increase the resolution or scan area.
016-713
[Cause] The passcode entered does not match the passcode set on the folder.
[Remedy] Enter the correct passcode.
016-714
[Cause] The specified folder does not exist.
[Remedy] Create a new folder or specify an existing folder.
016-715
[Cause] The machine failed to access the ESCP form because the password of the ESCP form
does not match.
[Remedy] Enter the correct password of the ESCP form.
016-716
[Cause] Unable to spool TIFF file because of insufficient hard disk space.
[Remedy] Delete unnecessary files and users from the machine, or install the hard disk. For
information on installing the hard disk, contact our Customer Support Center.
Refer to "11 Job Status" > "Printing and Deleting Stored Jobs" in the User Guide.
016-717
[Cause] Unable to create a Transmission Report - Job Undelivered or a Transmission Report
because the transmission result information required for creating the report is not
stored in the machine's memory.
[Remedy] Take one of the following measures:
z
Execute the jobs for large size Internet fax documents (about 2GB) by splitting each
document to minimize memory or HDD usage.
z
If many scan or Internet fax documents are being processed, wait until the jobs are
completed to execute a new job.
z
After completing the job that you want to confirm in a report, do not execute 200 or
more jobs before printing the report.
016-718
[Cause] Unable to process the PCL print data because of insufficient memory.
[Remedy] Reduce the resolution, or cancel 2 sided printing or N up feature, and then print again.
016-719
[Cause] Unable to process the PCL print data because of insufficient print page buffer.
[Remedy] Increase the size of the print page buffer.
016-720
[Cause] An invalid command is included in PCL print data.
[Remedy] Confirm the print data and try printing again.
016-721
[Cause] An error occurred during print processing. Probable causes are as follows:
1)Printing was instructed by the Auto Paper selection when [Paper Type Priority] is set
to [Auto Paper Off] for all paper in the [Common Service Settings].
2)ESC/P-K command error
[Remedy] For 1), when printing by the Auto Paper selection, set one of the paper types to other
than [Auto Paper Off] in [Paper Type Priority].
For 2), confirm the print data.
Refer to "Paper Type Priority" (P.153).
Error Code Cause and Remedy
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