15 Problem Solving
508
Problem Solving
15
016-751
[Cause] Probable causes are as follows:
1)During the PDF Bridge processing, a syntax or parameter error occurred, an undefined
command was used, and a PDF file was damaged.
2)When [Print Processing Mode [408])] for the PDF Direct Print feature has been set to
[PS([1])], memory is insufficient.
3)When [Print Processing Mode [408])] for the PDF Direct Print feature has been set to
[PS([1])], a PDF file including OpenType fonts is processed.
[Remedy] For 1), use the print driver to print the document.
For 2), take one of the following measures:
z
Use the print driver to print the document.
z
Increase PostScript memory.
For 3), create a PDF file in which OpenType fonts are not included.
For more information on the memory, refer to "Allocate Memory" (P.223).
016-752
[Cause] Unable to process for PDF Bridge because of insufficient memory space.
[Remedy] Change the [Image Quality] setting from [High Resolution] to [High Quality], or from
[High Quality] to [Standard]. Or, add memory.
016-753
[Cause] The password entered does not match that of the PDF file.
[Remedy] Set the correct password on ContentsBridge.
016-755
[Cause] Attempted to process a print-protected PDF file.
[Remedy] Cancel the print protection using Adobe Reader, and try printing again.
016-756
[Cause] Do not have permission to use the service.
[Remedy] Consult your system administrator.
016-757
[Cause] The passcode is incorrect.
[Remedy] Enter the correct passcode.
016-758
[Cause] The division does not have permission to use the service.
[Remedy] Consult your system administrator.
016-759
[Cause] The number of pages reached the maximum number of pages for this service.
[Remedy] Consult your system administrator.
016-760
[Cause] An error occurred during PostScript (optional) processing.
[Remedy] Take one of the following measures:
z
Set [Image Quality] to [High Speed].
z
Increase PostScript memory.
For more information on [Image Quality], refer to the help of the print driver. For more information on memory, refer to
"Allocate Memory" (P.223).
016-761
[Cause] An error occurred during image processing.
[Remedy] Set [Image Quality] to [Standard] and execute the operation again. If the error still is
not resolved, set [Print Page Mode] to [On].
016-762
[Cause] The specified printer language is not installed on the machine.
[Remedy] For [USB] in [Print Mode] under [Port Settings], specify correct printer language.
016-763
[Cause] Unable to connect to the POP server.
[Remedy] Confirm the POP server IP address set on the machine.
016-764
[Cause] Unable to connect to the SMTP server.
[Remedy] Consult the SMTP server administrator.
Error Code Cause and Remedy
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