Fuji Xerox ApeosPort-IV C3375 Administration Guide

15 Problem Solving
512
Problem Solving
15
017-717
[Cause] SMTP server SSL server authentication error. The server certificate expired.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by
setting[SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to [Disabled], however the
validity of the server cannot be warranted.
017-718
[Cause] SMTP server SSL server authentication error. The server name and certificate do not
match.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by
setting [SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to [Disabled], however
the validity of the server cannot be warranted.
017-719
[Cause] SMTP server SSL server authentication error. SSL authentication internal error.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
017-723
[Cause] Character strings the DocuWorks Direct Print feature does not support are used.
[Remedy] Print the file from DocuWorks Viewer via the PCL print driver.
017-724
[Cause] An error occurred while receiving a print job from Denshi-Pen.
[Remedy] Confirm whether the machine is compatible with Denshi-Pen. When it is compatible,
execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
017-725
[Cause] An error occurred while receiving a print job when the Force Annotation is enabled.
[Remedy] Incorrect name is set for the template of the Force Annotation. Confirm the name of the
template registered in the machine.
017-729
[Cause] When the machine is used as a print job storage device, print job sending was stopped
temporarily because the number of jobs in the machine exceeded the maximum
receivable volume or the space for spool data was insufficient.
[Remedy] Take one of the following measures:
z
Set to spool data to the hard disk from the setting of the storage destination machine.
z
Set [IPP] under [Properties] > [General Setup] > [Memory Settings] to [Spool to Hard
Disk] by CentreWare Internet Services.
z
Wait for a while and send the job again.
017-730
[Cause] When the machine is used as a print job storage device, the computer failed to send a
job to the machine because a network error occurred.
[Remedy] Confirm the followings:
z
The network cable is connected properly.
z
The storage destination machine is powered on.
z
The IPP port of the storage destination machine is enabled.
If the error still is not resolved, contact our Customer Support Center.
017-731
[Cause] Unable to connect to the POP server.
[Remedy] Confirm the followings:
z
The IP address of the POP server is set on the machine.
z
The network cable is connected properly.
017-732
[Cause] When the machine is used as a print job storage device, the computer failed to send a
job because the machine is off-line.
[Remedy] Press the <Machine Status> button of the storage destination machine, and set [Print
Mode] to [On-line] on the [Machine Information] screen. If the error still is not resolved,
contact our Customer Support Center.
Error Code Cause and Remedy

Fuji Xerox ApeosPort-IV C3375 Specifications

General

Print Resolution	1200 x 2400 dpi
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Memory (Standard)	2 GB
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Fax Transmission Speed	33.6 kbps
Operating System Compatibility	Windows, Mac OS, Linux
Print Speed	35 ppm
Connectivity	Ethernet, USB
Paper Size	A3, A4, A5, B4, B5
Hard Drive	160 GB
Network Connectivity	Ethernet
Copy Speed (Color)	35 cpm
Copy Speed (Mono)	35 cpm