Fuji Xerox ApeosPort-IV C3375 Administration Guide

15 Problem Solving
564
Problem Solving
15
118-310
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
118-311
[Cause] An error occurred during software processing.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
121-310
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
121-311
[Cause] An error occurred between the machine and the device connected.
[Remedy] Once IC Card Reader is connected to the machine, the machine automatically changes
the [Passcode Entry for Smart Card Login] setting to [On] under [Tools] >
[Authentication/Security Settings] > [Authentication] > [Passcode Policy]. Change the
setting as required.
121-312
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP system, and then set
[Login Type] to any option other than [Login to Remote Accounts] under [Tools] >
[Authentication/Security Settings] > [Authentication].
121-313
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP system, and then set
[Login Type] to any option other than [Login to Remote Accounts] under [Tools] >
[Authentication/Security Settings] > [Authentication].
121-314
121-316
121-318
121-319
121-320
121-321
121-322
121-323
121-324
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
121-333
[Cause] An error occurred between the machine and the device connected.
[Remedy] Confirm that the device is switched on, and then switch off the machine power, make
sure that the touch screen is blank, and switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
121-334
121-335
121-336
121-337
121-338
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
Error Code Cause and Remedy

Fuji Xerox ApeosPort-IV C3375 Specifications

General

Print Resolution	1200 x 2400 dpi
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Memory (Standard)	2 GB
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Fax Transmission Speed	33.6 kbps
Operating System Compatibility	Windows, Mac OS, Linux
Print Speed	35 ppm
Connectivity	Ethernet, USB
Paper Size	A3, A4, A5, B4, B5
Hard Drive	160 GB
Network Connectivity	Ethernet
Copy Speed (Color)	35 cpm
Copy Speed (Mono)	35 cpm