Error Code
459
Problem Solving
15
016-510
[Cause] When using the Image Log Control feature, failed to forward the image
log to the server because the forwarding rule for image logs from the
server to the machine has not been set.
[Remedy] Set the forwarding rule for image logs from the server to the machine.
016-511
016-512
[Cause] When using the Image Log Control feature, failed to forward the image
log to the server because the forwarding rule for image logs from the
server to the machine has not been set correctly.
[Remedy] Confirm the forwarding rule for image logs from the server to the
machine.
016-513
[Cause] An error occurred in connecting to the SMTP server.
[Remedy] The SMTP server or network may be overloaded. Wait for a while, and
then execute the operation again.
016-522
[Cause] LDAP server SSL authentication error. Unable to acquire an SSL client
certificate.
[Remedy] The LDAP server is requesting an SSL client certificate. Set an SSL
client certificate on the machine.
016-523
[Cause] LDAP server SSL authentication error. The server certificate data is
incorrect.
[Remedy] The machine cannot trust the SSL certificate of the LDAP server.
Register the root certificate for the LDAP server's SSL certificate to the
machine.
016-524
[Cause] LDAP server SSL authentication error. The server certificate will expire
soon.
[Remedy] Change the SSL certificate of the LDAP server to a valid one. You can
clear this error by selecting [Disabled] for [LDAP - SSL/TLS
Communication] under [SSL/TLS Settings] on the machine; however,
note that selecting this option does not ensure the validity of the LDAP
server.
016-525
[Cause] LDAP server SSL authentication error. The server certificate has
expired.
[Remedy] Change the SSL certificate of the LDAP server to a valid one. You can
clear this error by selecting [Disabled] for [LDAP - SSL/TLS
Communication] under [SSL/TLS Settings] on the machine; however,
note that selecting this option does not ensure the validity of the LDAP
server.
016-526
[Cause] LDAP server SSL authentication error. The server name does not match
the certificate.
[Remedy] Set the same LDAP server address to the machine and to the SSL
certificate of the LDAP server. You can clear this error by selecting
[Disabled] for [LDAP - SSL/TLS Communication] under [SSL/TLS
Settings] on the machine; however, note that selecting this option does
not ensure the validity of the LDAP server.
016-527
[Cause] LDAP server SSL authentication error. This is an SSL authentication
internal error.
[Remedy] An error occurred in the software. Contact our Customer Support
Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.