Error Code
465
Problem Solving
15
016-703
[Cause] The hard disk has not been installed or the machine received e-mail
which specified an invalid folder number.
[Remedy] For errors occurring during fax or Internet fax transmission:
Contact our Customer Support Center.
For errors occurring during e-mail/fax/Internet fax reception:
Take one of the following measures:
z
Register the specified folder number, and request the sender to send
the e-mail/fax/Internet fax again.
z
Request the sender to send to an available folder.
If the error still is not resolved, contact our Customer Support Center.
For errors occurring using the Delayed Print feature:
Check whether the hard disk has been installed on the machine.
z
If the Delayed Print feature does not function even though the hard
disk is installed, contact our Customer Support Center.
z
If the hard disk is not installed, set [Hard Disk] to [Not Installed] on the
[Options] tab of the print driver. A hard disk is required to use the
Delayed Print feature.
016-704
[Cause] The folder is full, and hard disk capacity is insufficient.
[Remedy] Delete unnecessary files from the folder, and save the file.
Refer to "6 Send from Folder" > "Checking/Operating Files in a Folder" in the User Guide.
016-705
[Cause] Probable causes are as follows:
1) You have specified the machine for the folder registry for the scanned
document. However, the Print Kit (optional) or the Scanner Kit
(optional) is not installed.
2) You have not used the print driver for the machine.
3) The machine received a Secure Print, Print Stored File, Charge Print,
or Private Charge Print job with no hard disk installed.
[Remedy] For 1), press the <Services Home> button, and check whether [Scan to
PC] is displayed. If [Scan to PC] is displayed, and then check whether
the scanned document can be stored in a folder. If unable to store it in
the folder, install the Scanner Kit (optional).
For 2), use the print driver appropriate for the machine.
For 3), check whether the hard disk is installed on the machine.
If the hard disk is not installed:
z
If you do not need to use the feature, select [Not Installed] under [Hard
Disk] on the [Options] tab of the print driver.
z
If you need to use the feature, install the hard disk.
If the hard disk is installed:
z
Select [Installed] under [Hard Disk] on the [Options] tab of the print
driver.
If the error still is not resolved, contact our Customer Support Center.
016-706
[Cause] The hard disk space is insufficient because the number of Secure Print
users exceeded the maximum limit.
[Remedy] Delete unnecessary files from the machine, and delete unnecessary
Secure Print users.
For more information on deleting users for Secure Print files, refer to "10 Job Status" >
"Printing and Deleting Stored Jobs", and on folders, refer to "6 Send from Folder" >
"Checking/Operating Files in a Folder" in the User Guide.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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