15 Problem Solving
466
Problem Solving
15
016-707
[Cause] Unable to print with the Sample Set feature because the hard disk is not
installed.
[Remedy] To use the Sample Set feature, the hard disk must be installed. Contact
our Customer Support Center.
016-708
[Cause] Unable to annotate because of insufficient hard disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk space.
016-709
[Cause] An error occurred during print processing.
[Remedy] Contact our Customer Support Center.
016-710
[Cause] Unable to register the Delayed Print document because the hard disk is
not installed.
[Remedy] To use the Delayed Print feature, the hard disk must be installed.
016-711
[Cause] The upper limit for the e-mail size has been exceeded.
[Remedy] Take one of the following measures, and then try sending the mail
again.
z
Reduce the number of pages of the document.
z
Lower the resolution with [Resolution].
z
Reduce the magnification with [Reduce/Enlarge].
z
Ask your system administrator to increase the value set for [Maximum
Total Data Size].
z
For color scanning, set [MRC High Compression] to [On] under [File
Format].
016-712
[Cause] Unable to process the document because the specified scan area is too
small.
[Remedy] Increase the resolution or scan area.
016-713
[Cause] The passcode entered does not match the passcode set on the folder.
[Remedy] Enter the correct passcode.
016-714
[Cause] The specified folder does not exist.
[Remedy] Create a new folder or specify an existing folder.
016-715
[Cause] The machine failed to access the ESCP form because the password of
the ESCP form does not match.
[Remedy] Enter the correct password of the ESCP form.
016-716
[Cause] Unable to spool TIFF file because of insufficient hard disk space.
[Remedy] Delete unnecessary files and users from the machine, or install the hard
disk. For information on installing the hard disk, contact our Customer
Support Center.
Refer to "10 Job Status" > "Printing and Deleting Stored Jobs" in the User Guide.
016-717
[Cause] Unable to create a Transmission Report - Job Undelivered or a
Transmission Report because the transmission result information
required for creating the report is not stored in the machine's memory.
[Remedy] Take one of the following measures:
z
Execute the jobs for large size Internet fax documents (about 2GB) by
splitting each document to minimize memory or HDD usage.
z
If many scan or Internet fax documents are being processed, wait until
the jobs are completed to execute a new job.
z
After completing the job that you want to confirm in a report, do not
execute 200 or more jobs before printing the report.
016-718
[Cause] Unable to process the PCL print data because of insufficient memory.
[Remedy] Reduce the resolution, or cancel 2 sided printing or N up feature, and
then print again.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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