Error Code
467
Problem Solving
15
016-719
[Cause] Unable to process the PCL print data because of insufficient print page
buffer.
[Remedy] Increase the size of the print page buffer.
016-720
[Cause] An invalid command is included in PCL print data.
[Remedy] Confirm the print data and try printing again.
016-721
[Cause] An error occurred during print processing. Probable causes are as
follows:
1) Printing was instructed by the Auto Paper selection when [Paper
Type Priority] is set to [Auto Paper Off] for all paper in the [Common
Service Settings].
2) ESC/P-K command error
[Remedy] For 1), when printing by the Auto Paper selection, set one of the paper
types to other than [Auto Paper Off] in [Paper Type Priority].
For 2), confirm the print data.
Refer to "Paper Type Priority" (P.133).
016-722
[Cause] The staple position specified is not supported by the machine, or the
paper size specified is not supported by the finisher.
[Remedy] Confirm the staple position and the paper size, and try printing again.
016-723
[Cause] The punch position specified is not supported by the machine, or the
paper size specified is not supported by the finisher.
[Remedy] Confirm the punch position and the paper size, and try printing again.
016-724
[Cause] The specified staple and punch position combination is unsupported.
[Remedy] Specify the staple and punch positions on the same side, and try printing
again.
016-725
[Cause] A scanned document stored in a folder was to be sent by fax using the
Job Flow feature, but the file in the folder could not be converted to fax
data.
[Remedy] Do not use the Job Flow feature. Simply scan the document from the
machine's [Fax] screen to send it by fax.
016-726
[Cause] Unable to automatically select a printer language because PostScript
data was sent with no Adobe PostScript 3 Kit (optional) installed.
[Remedy] The Adobe PostScript 3 Kit (optional) must be installed.
016-727
[Cause] A print job was cancelled without storing a file into a folder because the
file was determined as not containing any pages.
[Remedy] The file could not be stored into the folder because the machine
determined the print file as not containing any pages. Disable [Skip
Blank Pages] on the [Advanced] tab on the print driver, or add text to the
file if the file is blank.
016-728
[Cause] An unsupported tag is included in the TIFF file.
[Remedy] Confirm the print data.
016-729
[Cause] Unable to print because the number of colors or the resolution of the
TIFF file exceeds the allowed range.
[Remedy] Change the number of colors or resolution for the TIFF file, and execute
the operation again.
016-731
[Cause] Unable to print TIFF data because it was interrupted.
[Remedy] Retry printing.
016-732
[Cause] The form specified by emulation has not been registered at the host
side.
[Remedy] Resend the form data.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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