15 Problem Solving
468
Problem Solving
15
016-733
[Cause] Probable causes are as follows:
1) Unable to obtain the IP address (the string after "@" in the destination
e-mail address) when e-mail is sent.
2) DNS server was unable to resolve the Internet address (the string
after "@") by the DNS server when e-mail is sent.
[Remedy] For 1), confirm the e-mail address.
For 2), confirm the DNS server address.
016-735
[Cause] Attempted to print [Job Template List] while updating the job template.
[Remedy] Retry printing after waiting for a while.
016-738
[Cause] Unsupported paper size was specified when specifying booklet creation
with PostScript (optional).
[Remedy] Specify a paper size supported for booklet creation, and try printing
again.
016-739
[Cause] Used an unsupported combination of document size and paper size
when specifying booklet creation with PostScript (optional).
[Remedy] Specify a combination of document size and paper size supported for
booklet creation, and try printing again.
016-740
[Cause] Used an unsupported paper tray when specifying booklet creation with
PostScript (optional).
[Remedy] Specify a paper tray supported for booklet creation, and try printing
again.
016-741
016-742
016-743
016-744
016-745
[Cause] An error occurred during the update process of the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
016-746
[Cause] An unsupported feature is included in the received PDF.
[Remedy] Print using a print driver.
016-747
[Cause] The memory became insufficient when using the Repeat Image feature
and the Annotations features simultaneously.
[Remedy] Take one of the following measures:
z
Increase the annotation image size.
z
Reduce the usage of Repeat Image.
z
Increase memory.
016-748
[Cause] Unable to print because of insufficient hard disk space.
[Remedy] Reduce the number of print pages by dividing the print data or by
printing one copy at a time when printing multiple copies.
016-749
[Cause] Probable causes are as follows:
For a print job:
1) The printer language received from the print driver is unsupported by
this machine.
For printing of a document received by Internet Fax:
2) The printer language of the document received from the remote
machine is unsupported by this machine.
[Remedy] For 1), use the machine's print driver for printing. If the error still is not
resolved, contact our Customer Support Center.
For 2), request the sender to send Internet fax documents using a
printer language supported by the machine.
Note • An optional component must be installed for some printer languages such as
PostScript. For more information, contact our Customer Support Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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