Error Code
469
Problem Solving
15
016-750
[Cause] The machine received a printing job ticket with a PDF, an XPS from an
application (such as ContentsBridge) that allows direct transmissions of
files, but the printing job ticket data had a grammar or print instruction
unsupported by the machine.
[Remedy] Check whether you are correctly using the application (such as
ContentsBridge) and whether the print instruction was correct.
If your application usage and print instruction are correct, check with the
application manufacturer that sent the print job for operations of the
application.
If the error still is not resolved, have the Configuration Report, the Job
History Report, and the print data with the printing job ticket ready, and
contact our Customer Support Center.
016-751
[Cause] Probable causes are as follows:
1) During the PDF Bridge processing, a syntax or parameter error
occurred, an undefined command was used, and a PDF file was
damaged.
2) When [Print Processing Mode [408])] for the PDF Direct Print feature
has been set to [PS([1])], memory is insufficient.
3) When [Print Processing Mode [408])] for the PDF Direct Print feature
has been set to [PS([1])], a PDF file including OpenType fonts is
processed.
[Remedy] For 1), use the print driver to print the document.
For 2), take one of the following measures:
z
Use the print driver to print the document.
z
Increase PostScript memory.
For 3), create a PDF file in which OpenType fonts are not included.
For more information on the memory, refer to "Allocate Memory" (P.189).
016-752
[Cause] Unable to process for PDF Bridge because of insufficient memory
space.
[Remedy] Change the [Image Quality] setting from [High Resolution] to [High
Quality], or from [High Quality] to [Standard]. Or, add memory.
016-753
[Cause] The password entered does not match that of the PDF file.
[Remedy] Set the correct password on ContentsBridge.
016-755
[Cause] Attempted to process a print-protected PDF file.
[Remedy] Cancel the print protection using Adobe Reader, and try printing again.
016-756
[Cause] Do not have permission to use the service.
[Remedy] Consult your system administrator.
016-757
[Cause] The passcode is incorrect.
[Remedy] Enter the correct passcode.
016-758
[Cause] The division does not have permission to use the service.
[Remedy] Consult your system administrator.
016-759
[Cause] The number of pages reached the maximum number of pages for this
service.
[Remedy] Consult your system administrator.
016-760
[Cause] An error occurred during PostScript (optional) processing.
[Remedy] Take one of the following measures:
z
Set [Image Quality] to [High Speed].
z
Increase PostScript memory.
For more information on [Image Quality], refer to the help of the print driver. For more
information on memory, refer to "Allocate Memory" (P.189).
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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