Error Code
475
Problem Solving
15
018-543
[Cause] Probable causes are as follows:
1) The machine failed to transfer data using SMB of the Scan to PC
service because the specified shared name does not exit.
2) The machine failed to transfer data using SMB of the Scan to PC
service because Invalid characters are used in the specified shared
name.
3) The machine failed to transfer data using SMB of the Scan to PC
service because access privilege does not set on the specified shared
name when the server is Macintosh.
[Remedy] 1) Confirm that the specified shared name exits in the destination PC.
2) Take one of the following measures:
- Check whether the following invalid characters are included in the
shared name set in the machine:
" / : | < > ; , * ? \ [ ] + =
- Check whether a space character is included at the top or end of the
shared name set in the machine.
- Check whether the shared name set in the machine is specified only
by a period.
3) When the destination computer is Macintosh, you need to change the
access privileges for the user for shared folder. For information about
necessary accounting settings, consult your system administrator.
The following is an example of a procedure for Mac OS X 10.6.
Note • It is recommended to create a dedicated account for data transfer. You can
create and set the account on the dialog box that appears by choosing Apple
menu > [System Preferences] and then clicking [Accounts] icon.
1) From Apple menu, choose [System Preferences], and then click
[Sharing].
2) Make sure that [File Sharing] check box is selected.
3) Select the folder being shared from folders listed in the [Shared
Folders] filed.
4) Choose [Read & Write] as privilege option for the user listed in the
[Users] field.
• For information on how to change the access privilege settings on other
version of Mac OS, consult your system administrator or the official website of
Apple Inc.
018-547
[Cause] The machine failed to transfer data using SMB of the Scan to PC service
because the number of users logging into the SMB server exceeded the
limit when logging in to the SMB server.
[Remedy] Take one of the following measures:
z
Confirm how many users can access the shared folder.
z
Check whether the number of login users have exceeded the limit.
018-595
[Cause] Multiple entries containing the same smart card information were
detected in the database of the LDAP server.
[Remedy] Correct the temporary user entries of the LDAP server so that they do
not contain the same smart card information.
018-596
[Cause] An error occurred during LDAP server authentication.
[Remedy] Execute the operation again. If the error still is not resolved, contact our
Customer Support Center.
018-700
[Cause] The network for Web Applications is being initialized.
[Remedy] Wait for a while, and then execute the operation again.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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