Error Code
585
Problem Solving
15
116-387
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
116-388
[Cause] The optional hard disk is not installed.
[Remedy] Install the hard disk. Contact our Customer Support Center.
116-389
[Cause] The Extension System Memory is not installed.
[Remedy] Install the Extension System Memory. Contact our Customer
Support Center.
116-390
[Cause] An error occurred in the machine.
[Remedy] Follow the message displayed on the touch screen and initialize
the memory of the machine.
116-391
116-392
116-393
116-394
116-395
116-396
116-397
116-399
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
116-701
[Cause] Unable to use the 2 Sided Printing feature because of
insufficient memory.
116-702
[Cause] A print job was processed using a substitute font.
[Remedy] Check the print data.
116-703
[Cause] Probable causes are as follows:
1) An error occurred during PostScript (optional) processing.
2) An error occurred because of insufficient memory.
3) An error occurred because of insufficient memory for
PostScript processing.
[Remedy] For 1), check the print data.
For 2), increase memory.
For 3), increase the value for [PostScript Memory].
116-704
[Cause] An error occurred when reading data on the media.
[Remedy] Check whether the media is inserted correctly.
116-710
[Cause] The correct document size could not be judged because the
receive data exceeded the HP-GL/2 spool size.
[Remedy] Increase the size assigned to HP-GL/2 auto layout memory.
116-713
[Cause] The data has been divided into a number of jobs because of
insufficient disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk
space.
116-714
[Cause] An HP-GL/2 command error occurred.
[Remedy] Check the print data.
Error Code
Cause and Remedy