8 Contents
Vertical Blanks ...............................................................................................214
Mottle .............................................................................................................214
Ghosting.........................................................................................................215
Light-Induced Fatigue ....................................................................................215
Fog .................................................................................................................216
Bead-Carry-Out (BCO)...................................................................................216
Jagged Characters.........................................................................................217
Banding ..........................................................................................................217
Auger Mark.....................................................................................................218
Wrinkled/Stained Paper .................................................................................218
Damage on the Leading Edge of Paper.........................................................219
The Top and Side Margins Are Incorrect .......................................................219
Protrudent/Bumpy Paper................................................................................220
Images Are Skewed .......................................................................................220
Noise ...................................................................................................... 221
Problems With Installed Optional Accessories ....................................... 222
Other Problems ...................................................................................... 223
Understanding Printer Messages ........................................................... 224
Contacting Service ................................................................................. 226
Getting Help............................................................................................ 227
LCD Panel Messages ....................................................................................227
SimpleMonitor Alerts ......................................................................................227
Obtaining the Product Information .................................................................227
Non-Genuine Mode ................................................................................ 228
8 Maintenance............................................................................229
Cleaning the Printer................................................................................ 230
Cleaning Inside the Printer.............................................................................230
Replacing Consumables......................................................................... 233
Replacing the Toner Cartridge .......................................................................234
Replacing the Drum Cartridge........................................................................237
Replacing the Fusing Unit, Transfer Unit and Retard Roll .............................240
Ordering Supplies................................................................................... 246
Consumables .................................................................................................246
When to Order Supplies.................................................................................246
Recycling Supplies.........................................................................................246
Storing Print Media ................................................................................. 247
Storing Consumables ............................................................................. 248
Managing the Printer .............................................................................. 249
Checking or Managing the Printer with CentreWare Internet Services
(DocuPrint P355 d Only)........................................................................249
Checking Printer Status with SimpleMonitor (Windows Only)........................249
Conserving Supplies............................................................................... 250
Checking Page Counts........................................................................... 251
Moving the Printer .................................................................................. 252
Removing Options .................................................................................. 253
Removing the Optional 512MB Memory ........................................................253