Problem Solving
188
Problem Solving
11
Dirt appears at
equal intervals.
The paper path is dirty. Print a few pages to remove the dirt.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
White dots
appear in black
filled areas.
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.41).
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Printed toner
smudges when
rubbed with your
finger.
Toner is not
fused.
The paper is
soiled with toner.
The paper is damp. Replace the paper with a new one.
Refer to "Loading Paper" (P.41).
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.41).
The entire paper
area is printed
black.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
High-voltage power supply
may have malfunctioned.
Contact our Customer Support Center.
Symptom Cause Remedy
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