Image Quality Trouble
187
Problem Solving
11
Image Quality Trouble
If the image quality of printed documents is poor, identify the symptom in the following
table to perform the remedy.
If image quality does not improve even after performing the remedy, contact our Customer
Support Center.
Symptom Cause Remedy
Printing is faint.
(smudged,
unclear)
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.41).
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
There is no toner left in the
toner cartridge.
Replace the toner cartridge with a new one.
Refer to "Replacing Toner Cartridge" (P.159).
Black dots are
printed.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Black lines are
printed.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
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