Network-related Problems
197
Problem Solving
11
Unable to print using an IPv6 address
Other problems on IPv6 addresses
A device outside the router
cannot be searched.
When searching for a device outside the router via SMB,
directly specify the address. Multicasting is supported
only within a local link (FF02::1).
When SSL is enabled on
CentreWare Internet Services,
even if you specify "http://[IPv6
address]", you are not redirected
to "https://[IPv6 address]".
When SSL is enabled, directly specify "https://[IPv6
address]".
Symptom Remedy
On an IPv6 network without a
DNS server, a computer running
Windows OS that supports IPv6
cannot be connected to a
Windows shared printer.
Register the computer name of the machine on the
"hosts" file stored on the computer running Windows
OS that supports IPv6. For example, register in the
following file: C:\Windows\system32\driver\etc\hosts
Symptom Remedy
Unable to search devices with IPv6
addresses in UPnP.
In an IPv6 environment, use Function Discovery of
Web Services on Devices (WSD).
In an IPv6 network with no DNS
server installed, authentication
fails if an SMB authentication
server is specified using the
computer name.
Directly specify the IPv6 address to specify the
computer name of an authentication server.
When the Web Applications
service such as DocuShare is used,
you cannot correctly specify the
destination URL using the IPv6
address. Example: http://
[ipv6:2001:db8::1]
In an IPv6 environment, use a DNS server and
specify a remote service's destination URL using the
FQDN.
IPv6 addresses are not correctly
recorded on output job logs.
Use an IPv4 network for correct logging.
Symptom Remedy
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