Error Code
199
Problem Solving
11
"012-001" - "012-999"
010-398 [Cause]
An error occurred in the machine.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
011-210 [Cause]
Mailbox malfunction
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
011-334 [Cause]
Mailbox malfunction
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
Error
Code
Cause/Remedy
012-210
012-211
012-212
012-213
[Cause]
Finisher malfunction
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
012-239
012-240
[Cause]
Finisher malfunction
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
012-259 [Cause]
Finisher malfunction
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
012-280 [Cause]
Finisher malfunction
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
012-283 [Cause]
Finisher malfunction
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, remove paper from the finisher tray,
and then switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If the error
still is not resolved, contact our Customer Support Center.
012-284 [Cause]
Finisher malfunction
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
Error
Code
Cause/Remedy