Problem Solving
212
Problem Solving
11
016-733 [Cause]
Probable causes are as follows:
1. Unable to obtain the IP address (the string after "@" in the
destination e-mail address) when e-mail is sent.
2. DNS server was unable to resolve the Internet address (the
string after "@") by the DNS server when e-mail is sent.
[Remedy]
For 1, confirm the e-mail address.
For 2, confirm the DNS server address.
016-738 [Cause]
Unsupported paper size was specified when specifying booklet
creation with PostScript
*
.
*: An optional component is required for some models. For more
information, contact our Customer Support Center.
[Remedy]
Specify a paper size supported for booklet creation, and try
printing again.
016-739 [Cause]
Used an unsupported combination of document size and paper
size when specifying booklet creation with PostScript
*
.
*: An optional component is required for some models. For more
information, contact our Customer Support Center.
[Remedy]
Specify a combination of document size and paper size supported
for booklet creation, and try printing again.
016-740 [Cause]
Used an unsupported paper tray when specifying booklet creation
with PostScript
*
.
*: An optional component is required for some models. For more
information, contact our Customer Support Center.
[Remedy]
Specify a paper tray supported for booklet creation, and try
printing again.
016-741
016-742
016-743
016-744
016-745
[Cause]
An error occurred during the update process of the machine.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
016-746 [Cause]
An unsupported feature is included in the received PDF.
[Remedy]
Print using a print driver.
016-749 [Cause]
Probable causes are as follows:
For a print job:
1. The printer language received from the print driver is
unsupported by this machine.
For printing of a document received by Internet Fax:
2. The printer language of the document received from the
remote machine is unsupported by this machine.
[Remedy]
For 1, use the machine's print driver for printing. If the error still is
not resolved, contact our Customer Support Center.
For 2, request the sender to send Internet fax documents using a
printer language supported by the machine.
An optional component must be installed for some printer languages such as
PostScript. For more information, contact our Customer Support Center.
Error
Code
Cause/Remedy