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Troubleshooting and tips
!
Take note of the safety hints in the chapter "Important notes", when you connect or
disconnect cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
Ê Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed.
Ê Switch off the notebook.
Ê Contact your sales outlet or our Hotline/Help Desk.
Installing new software
When installing programmes or drivers, important files may be overwritten and modified. To be able
to access the original data in the case of any problems following installation, you should backup
your hard disk prior to installation.
Saving and restoring system files
With "Microsoft Backup" you can create backup copies of your system files and restore the files. We
recommend that you create a backup copy of all important files after switching on your notebook for
the first time.
Ê Click on Start and select Accessories and System Programs.
Ê Click on Backup.
Ê Depending on whether you want to create a backup copy or restore the files, select either the
Backup or the Restore tab.
Ê Follow the instructions on the screen.
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