Troubleshooting and tips
Troubleshooting and tips
Refer to the safety notes in the "Safety/regulations" manual and in th e "Getting
started", Page 11 chapter when connecting or disconnecting cables.
If a fault oc c u rs, try to c
orrect it as described in the following documentation:
• in this chapter
• in the documentation for the connected devices
• in the help systems of th
esoftwareused
• in the documentation for your operating system
Help if problems occur
Should you e ncount
er a problem with your computer that you cannot resolve yourself:
► Note the ID n u m ber
of your device. The ID number is found on the type rating
plate on the back,
the underside or the top of the casing.
► F o r further clarification of the problem, contact the Service Desk for your country (see the
Service Desk list o r visit the Internet at "
http://support.ts.fujitsu.com/contact/se rvicedesk"). When
you do this, please have ready the identity number and serial number of your system.
Troubleshooting
Power indicator rema ins off after y ou have switched
on your device
Cause
Remedy
The mains voltage supply is faulty. ► Check that the power cable is correctly
plugged into the device and into a grounded
mains outlet.
► Check that the main switch at the rear of th e
device is set to the "I" position.
► Switch the device on.
Internal power supply overloaded.
► Pull the power plug o f the device out of the
mains outlet.
► Wait fo
r about 3 minutes.
► Plug the power plug into a properly grounded
mains outlet again.
► Swit
ch the device on.
24 Fujitsu