Troubleshooting and tips
SmartCard lost
Cause
Troubleshooting
SmartCard lost ► If you are working in a netw ork, contact your
system administrator, who can boot your
system with a Supervisor SmartCard.
User and/or supervisor SmartCard lost
Cause
Troubleshooting
User and/or supervisor S martCa rd lost ► If you have lost your User SmartCard, you
can continue working with the Supervisor
SmartCard and initialise a new User
SmartCard or deactivate the System Lock
function.
► If you have lost the Supervisor SmartCard,
you can continue working, but you no longer
have all your rights and can no longer
initialise a Supervisor SmartCard.
► If you have lost both S martCa rds, you can
no longer bo ot your system. Please contact
our Service Desk. You must provide proof of
ownership for the device. Then the Service
Deskwillreferyoutoourservicepartner,
who will unlock your device (for a charge).
Error messages on the screen
Error messa ges and their explanations are p rovided:
• in the technical manual fo r the mainboard
• in the documentation for th e programs used
Installing new software
When installing programs or drivers, import ant files may be overwritten and modified. To
be able to access the original data in the event of a ny problems following installation,
you should backup your hard disk prior to installation.
Restoring the hard disk contents
You will find the instructions for restoring the contents of the hard disk in the "Recovery Guide" manual.
56 Fujitsu
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