Troublesho ot ing and tips
Troubleshooting and tips
TroubleshootingTi psFaultTroubleshooting
Refer to the safet y information in the "Safety" ma nual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a no te of the steps and the circumst ances that led to the fault. Also
make a note of any error messages displayed.
► Switch the notebook off.
► Please contact the Hotline/Service Desk.
You can find the telephone numbers in the service desk list. Please ha ve
the following information ready when you ca ll:
• The model name and serial number
of the no tebook. The serial number is
located on a sticker on the under
side of the notebook.
• Notes of any messages that appea r on the screen and information on acoustic signals.
• Any changes you have made to the ha
rdware or software since
receiving the notebook.
• Any chan ges you have made to the BIOS Setup settings since receiving the notebook.
• Your system configuration and all p
eripheral devices connected to your system.
• Your sales contract.
Our notebooks have been designed primarily with mobile applications in mind. This
means that considerable effort has been made to optimise components and equipment
in terms of weight, space and energy requirements. Depending on the particular
config uration you have purchased, it is possible that functionality may be slightly reduced
compared to a desktop PC if you are running processor-intensive gaming software, e.g.
games with intensive 3D graphics. Updating your hardware with drivers which have not
been approved by Fujitsu Technology Solutions may result in performance losses, data
losses or malfunction of th e equipment. A list of approved drivers and curren t BIOS
versions can be downloade d from: "
http://ts.fujitsu.com/suppor t/downloads.html"
Fujitsu Technology Solutions 61
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