Troubleshooting and tips
Error messages on the screen
Errormess agesonthe screenErrormessage:
This section describes the e rro r messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting m easure s, p lease
contact the place of purchase or our customer service centre.
Error message/cau se Resolution
CMOS battery bad
If the error message occurs repe
atedly, the
buffer battery in the notebook i
s flat.
► Contact your sales outlet or our customer
service centre.
System CMOS checksum bad - defau
lt configuration
used
The system configuration info
rmation is
incorrect.
► Switch the notebo ok off.
► Switch the notebo ok on.
► Press the function key
F2
to access the
BIOS Setup.
► In the BIO Setup, s elect the Ex it menu.
► Select the entry Load Setup Defaults.
► Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing B its:
zzzz zzzz
When testing the extended mem ory an error has
resulted at the address xxxx.
► Check whether the additional memory
module has been inserted correctly.
Failure Fixed Disk n
The settings of the ha rd disk drive are incorre ct.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard controller error
► Switch the notebook off with t he ON/OFF
switch.
► Wait 3 - 5 seconds and switch on the
notebook aga in.
Keyboard error
Ifyouareusinganexternalke
yboard:
► Check the connection and re boo
tthe
notebook.
nn Stuck key
► Make sure that no key is presse
d.
Operating system n ot found
► Check in the BIOS Setup whether your hard
disk has been set correctly.
► Make sure that the operating system is
installed on the corresponding drive.
Press <F1> t o resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
► Press the
F1
function key to start the
operating system.
► Press the function key
F2
to access the
BIOS Setup.
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