50 Service Supplement RX300 S5
Replacing the TPM board Replacement routines
4.9 Replacing the TPM board
V CAUTION!
Advise the customer that he must provide you with TPM backup copies.
For security reasons, the TPM must be restored/re-saved by the
customer.
If the customer DOES NOT have a backup copy available, inform him that
replacing the system board will cause him to lose all his data.
Ê Open the server as described in section “Preparation” on page 17.
Ê Remove the system board as described in section “Replacing the system
board” on page 44.
Ê Lay the system board on a soft, antistatic surface with its component side
facing down.
Ê Locate the slotted lower end of the TPM
screw (see adjoining figure).
Remove the TPM screw using a thin
slotted screwdriver (e.g. watchmaker's
screwdriver).
Ê Remove the defective TPM board on the
upper side of the system board.
V CAUTION!
Ensure to turn the screw
clockwise in order to remove it!
Otherwise the thin metal bar may break, rendering it impossible to
unscrew the screw.