Appendix
Glossary
Introduction
Index
Contents
TOP
Contents
12
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Daily Care
Troubleshooting
Chapter 7 Troubleshooting ........................................................................................................................... 87
7.1 Paper Jam .................................................................................................................................................................... 88
7.2 Error Indications on Operator Panel ......................................................................................................................... 90
Temporary Errors ........................................................................................................................................................... 91
Device Errors.................................................................................................................................................................. 92
7.3 Troubleshooting .......................................................................................................................................................... 94
Scanner cannot be powered ON. ................................................................................................................................... 95
Scanning does not start.................................................................................................................................................. 96
Image quality is poor when scanning pictures/photos in black & white.......................................................................... 97
Quality of scanned text or lines is unsatisfactory. .......................................................................................................... 98
Images are distorted or not clear.................................................................................................................................... 99
Vertical streaks appear on the scanned image. ........................................................................................................... 100
When the scanner is turned on, the Check indicator on the operator panel turns on or flashes.................................. 101
Multifeed error occurs frequently.................................................................................................................................. 102
Situation in which the document is not fed into the ADF occurs frequently.................................................................. 104
Paper jams/pick errors occur frequently....................................................................................................................... 105
Scanned images turn out elongated............................................................................................................................. 106
A shadow appears at the top or the bottom of the scanned image. ............................................................................. 107
There are black traces on the document...................................................................................................................... 108
The Carrier Sheet is not fed smoothly. / Paper jams occur.......................................................................................... 109
Part of the image appears missing when using the Carrier Sheet. .............................................................................. 111
7.4 Before You Contact the Scanner Service Provider ................................................................................................ 112
General......................................................................................................................................................................... 112
Error Status .................................................................................................................................................................. 113
7.5 Checking the Product Labels ................................................................................................................................... 114
Location........................................................................................................................................................................ 114
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