Fujitsu ScanSnap S500 User Manual

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After you have removed the folders, check if the files
- S500.inf
- S500.pnf
in the folder C:\Windows\Inf have been deleted. If the files still exist, remove these two files.
- After the folders and files are removed, restart your computer with ScanSnap disconnected.
- Reinstall ScanSnap Manager and restart.
(*3): To confirm whether the scanner is connected with USB1.1 or USB2.0, right-click ScanSnap
icon on the task. Select [Help] -> [About ScanSnap Manager], and then click [Detail] button
on [Version Information] window. [USB type] is displayed.
(*4): "Multi-feed" is a phenomenon where two or more sheets are fed into the scanner together.
* Useful information will be provided on the FAQ Corner. For further information, please visit
our website at: http://scansnap.fujitsu.com
HINT
Note: The folder C:\Windows\Inf may be hidden. To check these two files and
remove them, select [Explorer] -> [Tools] -> [Folder Options]. In the [View] tab,
check if the checkbox of [Show hidden files and folders] under [Hidden files and
folders] is marked. After this checkbox is marked and the setting is applied, the
hidden C:\Windows\Inf folder becomes visible. Check if the S500.inf and
S500.pnf files exist. If they do, remove them.

Fujitsu ScanSnap S500 Specifications

General

Film scanning	No
Color scanning	Yes
Input color depth	- bit
Maximum scan size	216 x 356 mm
Scanner type	Sheet-fed scanner
Sensor type	CCD
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Auto document feeder (ADF) input capacity	50 sheets
USB version	2.0
Standard interfaces	USB 2.0
Minimum system requirements	Windows 2000/ XP/ Vista
Scan media weight	52 - 127 g/m²
Power requirements	AC 100V - 240V, 50 / 60 Hz
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Certification	RoHS

Weight and Dimensions

Weight	2700 g