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User Manual
Warranty
5.1 Replacement, Repair and Refund for
Hardware
Should a power outage occur during a firmware upgrade or thereafter and func-
tional faults result, please contact your supplier.
If the device has to be repaired or replaced, send it back to your suppler in the
original packaging. You have to enclose the following documents with a defec
-
tive device, which you send in during the warranty period.
■ Warranty repair card
■ Copy of the invoice or evidence of purchase and
■ RMA report form. Request an RMA form (Return Materials Authorization)
from your supplier.
After checking the purchasing slip, we will make our decision on repairing or re-
placing the defective part for the purchaser free of charge.
This warranty shall be granted under the condition that the product is used for
the intended purpose and in an appropriate way. Products expressly excluded
from the warranty are those modified without the consent of the manufacturer,
subjected to extraordinary mechanical or electrical stresses or have been dam
-
aged in other ways.
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