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Genexis DRG700 - Network Troubleshooting Tools

Genexis DRG700
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Page 23 of 35
Status Diagnostics
In this page, you can use the network utilities ping and traceroute to troubleshoot the internet
connection status. You can change the target websites by editing the URL in the appropriate text
fields.
Field Description
Ping This is the target webpage used by the ping utility. Enter a
new webpage using alphanumeric characters (A-Z, 0-9),
blank spaces are not allowed.
You can enter the IP address for the target xxx.xxx.x.xxx if
preferred.
TraceRoute This is the target webpage used by the traceroute utility.
Enter a new webpage using alphanumeric characters (A-Z,
0-9), blank spaces are not allowed.
You can enter the IP address for the target xxx.xxx.x.xxx if
preferred.
Using ping
The ping tool is a network utility used to test whether a particular website is reachable across the
Internet Protocol (IP) network. It also measures the round-trip time for packets sent from the
DRG700 to a specified destination. Use this to verify that the DRG700 has internet access.
FIXME: example of successful/unsuccessful ping requests
Using traceroute
The traceroute tool is a network utility used to show the route taken by packets across the IP
network. The tool sends successive batches of packets and increases the number of servers that the
packets traverse on their way to the target destination. The returning packets then produce a list of
hosts that the packets have passed through to reach the destination. In this way, statistics are produced
that can help identify routin problems, for example if a firewall configuration is blocking some types of
traffic.
FIXME: example of successful/unsuccessful traceroute requests

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