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LAN Problems
I cannot access the network.
Make sure that the LAN cable is properly connected to the RJ45
connector and the network hub.
Make sure that the network configuration is appropriate.
Make sure that the user name or password is correct.
Power Management Problems
The computer does not enter Sleep or Hibernation mode
automatically.
If you have a connection to another computer, the computer does not
enter Sleep or Hibernation mode if the connection is actively in use.
Make sure that the Sleep or Hibernation time-out is enabled.
The computer does not enter Sleep or Hibernation mode
immediately.
If the computer is performing an operation, it normally waits for the
operation to finish.
The computer does not resume from Sleep or Hibernation mode.
The computer automatically enters Sleep or Hibernation mode when the
battery pack is empty. Do any one of the following:
− Connect the AC adapter to the computer.
− Replace the empty battery pack with a fully charged one.
Wake-on-LAN (WoL) doesn’t seem to work.
If your computer is connected to an older generation of office or vehicle
dock, waking up from Microsoft Modern Standby mode is not supported.
Software Problems
An application program does not work correctly.
Make sure that the software is correctly installed.
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