General Motors Tech2 User Guide
4
Customer Support Overview
Independent Repair Customers can obtain assistance with a question or problem
concerning the operation of the Tech2 and its attached products, telephone the ACDelco
Aftermarket Support Center.
Before Calling
Before making a call to the ACDelco Aftermarket Support Center, be sure to have the
following information ready:
• Business name, address and ACDelco TIS2Web login
• Telephone number where the technician may be reached
Prepare a brief description of the problem:
• Tell when the problem occurred
• List any error codes displayed
• Tell what accessories were being used when the problem occurred, and vehicle
information
Making the Call
Independent automotive customers with an authorized purchase of TIS2Web may contact
the ACDelco Aftermarket Support Center for assistance with the TIS2Web application.
The ACDelco Aftermarket Support Center telephone lines operate from 8:00 a.m. to 8:00
p.m. (Eastern Standard Time) Monday through Friday. In the United States and Canada to
contact Customer Support, dial:
1.888.212.8959
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