No utility grid connected or utility
grid power failure
1. Check if the grid is down.
2. If the error message persists, contact Growatt support.
Grid voltage is beyond the
permissible range
1. Check if the grid voltage is within the specified range.
2. If the error message persists, contact Growatt support.
Grid frequency is beyond the
permissible range
1. Check if the grid frequency is within the specified
range.
2. If the error message persists, contact Growatt support.
1. Please reduce the load connected to the EPS output
terminal.
2. If the error message persists, contact Growatt support.
1. Check if the meter is properly connected.
2. If the error message persists, contact Growatt support.
Meter is reversely connected
1. Check if the L line and the N line of the meter are
reversely connected.
2. If the error message persists, contact Growatt support.
The voltage difference between
the N line and the PE cable is
abnormal
1. Check if the PE cable is reliably connected after
shutdown.
2. If the error message persists, contact Growatt support.
No operation is required. The PCS will automatically
adjust the phase sequence.
1. Check if the fan is properly connected after shutdown.
2. If the error message persists, contact Growatt support.
1. Check if the meter is turned on.
2. If the meter is correctly connected to the inverter.
Communication between the
optimizer and the inverter is
abnormal
1. Check if the optimizer is turned on.
2. If the optimizer is correctly connected to the inverter.
1. Restart the inverter.
2. If the error message persists, contact Growatt support.
NTC temperature sensor is broken
1. Restart the inverter.
2. If the error message persists, contact Growatt support.
1. Check if the sync cable is abnormal.
2. If the error message persists, contact Growatt support.
Startup requirements of grid
connection are not met
1. Check if the grid voltage is within the specified range
and check if the grid-connection startup voltage
configuration is correct.
2. Check if the PV voltage is within the specified range.
3. Restart the inverter. If the error message persists,
contact Growatt support.
The inverter failed to
communicate with the battery
1. Check if the battery is turned on.
2. Check if the battery is correctly and securely connected
to the inverter.