12. Warranty
Growatt guarantees maintenance and replacement of the defective product under warranty.
12.1 Conditions
1. Before maintaining the equipment, you will be required to fill in a form to provide information
about the product including the date of purchase and installation, the serial number of the WIT
Inverter, fault description and other information.
2. Return the defective product to Growatt for recycling and disposal.
12.2 Disclaimer
Growatt shall not be liable for any consequences of the following circumstances:
1. Unauthorized removal of the product, such as removing the tamper-proof label and the upper
cover of the WIT Inverter.
2. Damage caused during transportation.
3. Improper operations during installation and commissioning.
4. Failure to observe the operation instructions regarding the installation, operation and storage of
the WIT Inverter.
5. Unauthorized modifications or improper maintenance on the WIT Inverter.
6. Improper use and operation.
7. Damage caused by storage conditions that do not meet the requirements specified in this
manual.
8. Failure to follow the safety precautions and applicable laws and regulations due to customerās
negligence.
9. Damage due to force majeure, such as lightning, floods, storms, fire.
In the event of a product malfunction or failure caused by the circumstance mentioned above,
Growatt can provide paid maintenance services after conducting a fault diagnosis if required.
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