ii
Installing an FC HBA driver by using a .tar.gz file (for RedHat OSs) ························································· 6
Installing a GPU driver by using a .run file (for RedHat OSs) ···································································· 8
Installing an FC HBA driver (for VMware OSs) ································································································ 13
Updating firmware ············································································································································ 15
Updating storage controller firmware ······································································································· 15
Troubleshooting ····························································································· 1
The /dev/root directory not found during Linux OS installation ·········································································· 1
SUSE11SP4 installation failure ·························································································································· 1
No boot options can be found ···························································································································· 2
Failure to enter SUSE OS in Legacy mode········································································································ 3
An error occurred during SLES12 OS installation ······························································································ 3
Failure to install an OS by using PXE ················································································································ 3
Failure to install a VMware OS when only mLOM adapters are installed ·························································· 4
HBA-H460-M1 storage controller drive can be installed successfully only after two installation operations ····· 4
SUSE12SP2 OS installation takes a long time and the webpage is stuck after installation ······························ 5
Storage controller HBA-H460-M1 FW1.04 can be installed successfully on an RHEL OS but the system
prompts installation failure ································································································································· 6
Bluescreen or kernel error occurred when BIOS NUMA is enabled and IMC0 and IMC1 for CPU 1 or CPU 2 are
disabled ······························································································································································ 6
An error occurred on an NVMe drive and the drive went offline after a managed hot plug ······························· 7
A blue screen occurred when the network adapter-10GE-2P-520F-B2-1 driver was being installed ················ 8
Some NVMe drives might fail to be identified when multiple NVMe drives are installed after OS installation ··· 9
Failed to install CASE0306 on an NVMe SSD drive ·························································································· 9
The system cannot be restored after the server is powered down unexpectedly ·············································· 9
Bluescreen occurred if chipset drivers are installed before GPU-M60-1 and GPU-M60-1-X display card drivers
are installed on the Windows system ··············································································································· 10
Bluescreen occurred during the installation of the IB-MCX354A-FCBT-56/40Gb-2P network adapter driver on
Windows Server 2012 R2 ································································································································ 10
OS installation takes a long time when the OS image is mounted through an HDM shared network interface12
CAS E0306 OS installation failure ··················································································································· 12
Blue screen or other errors occurred when the chipset driver is updated on an R5300 server installed with the
Windows Server 2016 OS ································································································································ 12
Acronyms ······································································································ 1