Haemonetics Cell Saver Elite - Customer Service; Clinical Training; Repair Service; Product Return Guidelines

158 Chapter 10, Cleaning and Maintenance
P/N 120745-IE, Manual revision: AA Haemonetics
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Cell Saver
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Elite
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User Manual
Customer Service
Note: For locations outside the U.S., contact the Haemonetics local office. For
a list of worldwide office locations and contact information, visit
www.haemonetics.com/officelocations.
Clinical Training Your local Haemonetics representative will provide staff training upon delivery
of the Cell Saver Elite equipment and should be contacted to organize further
instruction, if needed.
Repair Service Haemonetics maintains a worldwide network of company-trained service
representatives responsible for responding to technical needs concerning
equipment. If service beyond the routine maintenance and cleaning described
in this manual is required, the local Haemonetics representative should be
contacted to provide specific instruction.
Product Return
Guidelines
Warning: Haemonetics products must be properly cleaned and packaged
prior to their return. It remains an important responsibility of the customer to
reduce potential health hazards by being aware of the risks involved in the
shipping, handling and testing of this material.
If, for any reason, merchandise must be returned to the company, the customer
should contact the local Haemonetics representative to arrange for repairs or
returns using procedures to ensure proper handling and subsequent analysis.
No returns will be accepted without advanced authorization.
Units returned to Haemonetics for repair are subject to biohazard charges if
any component is contaminated with blood or blood products.