HDE 04.10.2021 732.22.024
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11. Troubleshooting
In the event of a power failure, the locks retain their locking status which was present at this
point in time. The locking authorisations for the user keys are retained and do not have to be
reset.
If the faults cannot be remedied, contact your responsible DIALOCK technician or
www.hafele.com.
12. Reset
A reset is required for maintenance purposes or for remedying faults.
There are two reset options:
• Simple reset,
• complete reset.
Fault when opening Possible cause Remedy
Acoustic signal is heard
twice.
• User key is not authorised. • Program the user key.
6. Programming user keys, page 58
LED for the FAN 200
antenna does not switch
from red to green.
• Distance between user key
and antenna too great.
• Observe the maximum distance of
25 mm between the user key and
antenna.
• User key is not authorised. • Program the user key.
6. Programming user keys, page 58
Locks do not open. • User key is not authorised. • Program the user key.
6. Programming user keys, page 58
• Closing mechanism
defective.
• Check closing mechanism.
• Plug connections loose. • Check plug connections.
• Locking mechanism sticks /
stiff.
• Lock is under tension. Check loading of
furniture item.
• Adjust locking mechanism. Note
adjustments and tolerances!
•
4.1 Installation references, page 54
•
EFL 3 / EFL 3C
Fault when locking Possible cause Remedy
Locks do not lock. • Lowering of locking
mechanism after loading
the furniture item.
• Adjust locking mechanism. Note
adjustments and tolerances!
•
4.1 Installation references, page 54
•
EFL 3 / EFL 3C
• Plug connections loose. • Check plug connections.
ins-src-732.22.024.book Seite 76 Mittwoch, 13. Oktober 2021 1:58 13
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