56 Hayes Modem Installation Guide
not allow limitations on how long the implied warranty lasts, so the above limitation may not apply
to you.
What Will Zoom Do to Correct Problems? In the event of a malfunction attributable directly to
Defects, Zoom will, at its option, repair the Product, to whatever extent Zoom deems necessary to
restore the Product to proper working condition, or replace the Product with a new or functionally
equivalent product of equal value, or refund an amount equal to the lesser of (l) the purchase price
paid for the Product or (2) the then effective Zoom Estimated Retail Price for the Product. THE
REMEDY DESCRIBED ABOVE IS THE EXCLUSIVE REMEDY EXTENDED TO YOU BY ZOOM
FOR ANY DEFAULT, MALFUNCTION, OR FAILURE OF THE PRODUCT TO CONFORM WITH
THIS WARRANTY OR OTHERWISE FOR BREACH OF THIS WARRANTY OR ANY OTHER
WARRANTY, WHETHER EXPRESSED OR IMPLIED.
How Do You Obtain Warranty Service? To obtain warranty service, you must either call the
appropriate Customer Service number or write to Customer Service at the appropriate address.
You must return the Product, along with the return authorization number given to you by Customer
Service and proof of date of purchase, or after expiration of the Warranty period, Zoom will, at its
option, repair the Product and charge you for parts and labor or replace the Product and charge
you the then effective Estimated Retail Price for the Product, unless Zoom has discontinued the
manufacture or distribution of such products because of technical obsolescence.
North America Limited Warranty Period
Your modem includes a two (2) year limited warranty. Free extension to the limited performance
warranty is available for a total of 5 years with product registration within 90 days of purchase.
Hayes software includes a ninety (90) day limited warranty.
Limited Guarantee — English/International
(This Guarantee applies to Products sold outside of the borders of North America.)
Who is Covered by this Guarantee? This limited guarantee (“Guarantee”) is extended by Zoom
Telephonics, Inc. (“Zoom”) only to the original end user purchaser of the accompanying HAYES
HARDWARE PRODUCT (“Hardware”) and/or HAYES SOFTWARE PRODUCT (“Program”)
(separately and together, “Product”) who purchased the Product from an authorized Zoom reseller.
What Does this Guarantee NOT Cover? Zoom does not warrant or guarantee you uninterrupted
service, the correction of any error, or elimination of any “bug”. You are solely responsible for any
failure of the Product which results from accident, abuse, misapplication, or alteration of the
Product, or, if the Product is designated for use only in a specified country or countries, use of the
Product outside of the borders of the country or countries shown on the Product package. Zoom
assumes no liability for any events arising out of the use of any technical information
accompanying the Product. THIS GUARANTEE APPLIES TO THE PRODUCT ONLY AND DOES
NOT COVER ANY OTHER SOFTWARE OR HARDWARE WHICH MAY BE INCLUDED WITH
YOUR PURCHASE OF THE PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING, ANY SOFTWARE OTHER THAN THE PROGRAM IS PROVIDED “AS IS” AND
WITHOUT GUARANTEE OR CONDITION OF ANY KIND. Apart from the obligations, guarantees,
limitations and commitments of Zoom specifically set forth in this Guarantee, Zoom expressly
excludes and disclaims all other obligations, guarantees, liabilities, commitments, and similar
undertakings expressed or implied, statutory or otherwise, as to the condition, quality, durability
performance, merchantability and fitness for a particular use or purpose of the Product. TO THE
EXTENT PERMITTED BY LAW, INCIDENTAL AND CONSEQUENTIAL DAMAGES CAUSED BY
MALFUNCTION, DEFAULT OR OTHERWISE WITH RESPECT TO BREACH OF THIS
GUARANTEE OR ANY OTHER EXPRESS OR IMPLIED GUARANTEE, WARRANTY OR
CONDITION ARE NOT THE RESPONSIBILITY OF ZOOM AND ARE HEREBY EXCLUDED BOTH
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