What causes 'Card In Error' on Heidi Printer and how to resolve it?
If your Heidi Printer displays a 'Card In Error', check the card thickness and adjust the card thickness control lever. Also, check cards are stuck because of static electricity and clean Hopper roller and cleaning roller.
How to resolve 'MAG T3 Error' on Heidi Printer?
To resolve a 'MAG T3 Error' on your Heidi Printer, check the surface and direction of magnetic card. Also, check the coercivity of magnetic card and encoding configuration and check the rollers, encoder and cards, and clean them if they are polluted.
How to resolve 'MAG T2 Error' on Heidi CP55?
To resolve a 'MAG T2 Error' on your Heidi Printer, check the surface and direction of magnetic card. Also, check the coercivity of magnetic card and encoding configuration and check the rollers, encoder and cards, and clean them if they are polluted.
How to resolve 'MAG T1 Error' on Heidi Printer?
To resolve a 'MAG T1 Error' on your Heidi Printer, check the surface and direction of magnetic card. Also, check the coercivity of magnetic card and encoding configuration and check the rollers, encoder and cards, and clean them if they are polluted.
What to do if my Heidi CP55 shows 'Ribbon Not Found' on the LCD display?
If your Heidi Printer LCD display shows 'Ribbon Not Found', you can try changing to the genuine ribbon or changing the ribbon.
How to resolve 'Ribbon Move Err' on Heidi CP55?
To resolve a 'Ribbon Move Err' on your Heidi Printer, check the operating state of the Ribbon Motor and the operating state of the ribbon encoder sensor and gears.
What to do if Heidi Printer displays 'An Error occurs while the card is being transferred'?
If your Heidi Printer displays 'An Error occurs while the card is being transferred', change the cards. You can use only ISO CR-80 card (54mm x 86mm). Also, check the card surface and remove the dust and dirt and try again.
How to resolve 'Card Transfer Error' on Heidi Printer?
To resolve a 'Card Transfer Error' on your Heidi Printer, change the cards. You can use only ISO CR-80 card (54mm x 86mm).
How to fix Heidi CP55 when 'Cards can’t enter into the printer from input hopper'?
If cards can’t enter into the Heidi Printer from the input hopper, change the cards. You can use only ISO CR-80 card (54mm x 86mm). Also, regulate the card thickness control lever to fit the current card thickness, array the cards again and put them on input hopper or remove the moisture or static.
What to do if Heidi CP55 Printer shows 'TPH Over Heat'?
If your Heidi Printer displays 'TPH Over Heat', lower the temperature when the temperature of circumstance is too high or take a stop for 10 minutes and print again.
Describes external printer features, including numbered components and their functions.
Details internal components of the CP55 printer, including hoppers and print head.
Explains the ribbon cartridge, supply parts, and disposable cleaning roller.
Explains the printer's LCD display and the functions of its control buttons.
Guides connecting the printer to power and a computer via USB cable.
Provides step-by-step instructions for installing the ribbon and cleaning roller.
Explains how to prepare and load plastic cards into the input hopper.
Describes how to remove printed cards from the output stacker.
Details the installation process for the optional rear stacker.
Guides the installation of the printer driver on Windows 7, 8, and 10.
Explains accessing printer properties, preferences, and layout settings.
Covers advanced settings like color correction, position processing, and resin black processing.
Details printer sharing, port settings, and color management options.
Guides using the CardPrinterConfig utility for printer setup and adjustments.
Provides instructions for network setup using NetAdmin.exe.
Details the installation of the contact smartcard reader driver.
Guides installing the contactless smartcard reader driver.
Lists common LCD error messages and their countermeasures for the CP55 printer.
Provides instructions for cleaning the printer using an exclusive cleaning card.
Explains replacing the Thermal Print Head (TPH) and its configuration.
Addresses issues with card feeding, transfer errors, and card transfer problems.
Discusses printing quality issues like unclear prints, color problems, and lines.
Covers troubleshooting for magnetic stripe encoding errors.
Addresses common operational issues like ribbon snapping and printer non-operation.
General| Print Technology | Thermal Transfer / Direct Thermal |
|---|---|
| Resolution | 203 dpi |
| Print Speed | Up to 4 ips (102 mm/s) |
| Max Print Width | 54 mm |
| Memory | 8 MB Flash |
| Connectivity | USB |
| Interface | USB |
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