How to resolve 'Ribbon Seek Err' on Heidi CP55?
To resolve a 'Ribbon Seek Err' on your Heidi Printer, check the operating state of the Ribbon Motor. Also, check the operating state of the ribbon encoder sensor and gears. Check and clean the Color In/Out Sensor and check the operating state of the color in/out Sensor.
What to do if Heidi Printer 'Not printed or wrong colors printed spot'?
If your Heidi Printer is 'Not printed or wrong colors printed spot', after checking the card, change it to another card. Also, check the cleaning roller and clean the inside of the printer with the cleaning kit.
How to resolve 'Magnetic encoding error' on Heidi CP55 Printer?
To resolve a magnetic encoding error on your Heidi Printer, clean the magnetic head with the cleaning kit. Also, check the setting of the program and the driver and change the card or the direction or change the card.
How to fix 'Not printed horizontal line' on Heidi Printer?
To fix the 'Not printed horizontal line' error on your Heidi Printer, check the ribbon cartridge installation state and whether the ribbon has wrinkles. Also, clean the printer head with cleaning kit.
What does 'Spool Full' mean on my Heidi Printer and how to fix it?
The 'Spool Full' message on your Heidi Printer means the printer is processing data. This message should disappear after printing all data. If the spool data is full without printing, try turning the printer off and on.
How to resolve 'Invalid Data' error on Heidi CP55 Printer?
To resolve an 'Invalid Data' error on your Heidi Printer, try replacing the USB cable, changing the USB port on your PC, or reinstalling the printer driver.
What causes a 'Printing Error' on my Heidi CP55 Printer, and how can I fix it?
If your Heidi Printer shows a 'Printing Error', it could be due to a card jam, using a non-genuine ribbon or cards, or dirty rollers and cards. To resolve this, check for a card jam, ensure you are using a genuine ribbon and cards, and clean the rollers and cards if they are polluted.
Describes external printer features, including numbered components and their functions.
Details internal components of the CP55 printer, including hoppers and print head.
Explains the ribbon cartridge, supply parts, and disposable cleaning roller.
Explains the printer's LCD display and the functions of its control buttons.
Guides connecting the printer to power and a computer via USB cable.
Provides step-by-step instructions for installing the ribbon and cleaning roller.
Explains how to prepare and load plastic cards into the input hopper.
Describes how to remove printed cards from the output stacker.
Details the installation process for the optional rear stacker.
Guides the installation of the printer driver on Windows 7, 8, and 10.
Explains accessing printer properties, preferences, and layout settings.
Covers advanced settings like color correction, position processing, and resin black processing.
Details printer sharing, port settings, and color management options.
Guides using the CardPrinterConfig utility for printer setup and adjustments.
Provides instructions for network setup using NetAdmin.exe.
Details the installation of the contact smartcard reader driver.
Guides installing the contactless smartcard reader driver.
Lists common LCD error messages and their countermeasures for the CP55 printer.
Provides instructions for cleaning the printer using an exclusive cleaning card.
Explains replacing the Thermal Print Head (TPH) and its configuration.
Addresses issues with card feeding, transfer errors, and card transfer problems.
Discusses printing quality issues like unclear prints, color problems, and lines.
Covers troubleshooting for magnetic stripe encoding errors.
Addresses common operational issues like ribbon snapping and printer non-operation.
General| Print Technology | Thermal Transfer / Direct Thermal |
|---|---|
| Resolution | 203 dpi |
| Print Speed | Up to 4 ips (102 mm/s) |
| Max Print Width | 54 mm |
| Memory | 8 MB Flash |
| Connectivity | USB |
| Interface | USB |
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